The CBC Difference: Elevating Recruitment to a New Level
Words by Stacey Carrick
CBC Staff Selection team members are passionate about matching the right candidate to the right role.
With an impressive 35 years in operation, the recruitment consultants have built a reputation for excellence, not only in matching the best people to the best jobs, but through the exemplary customer service they provide.
CBC was established in 1988, with Sally and John Mlikota taking over the business in 2004.
The business focuses on Cairns, Townsville and regional Queensland, offering temporary and permanent recruitment and human resources consulting, career development coaching and outplacement services.
CBC caters for a wide variety of sectors, including General and Executive Management, Finance and Accounting, Legal, Human Resources, Engineering and Technical, Information Technology, Sales and Marketing, Administration and Government (local, state and federal).
Recruitment Manager Virginia Sharpe said the team is fully focused on developing and maintaining long-term relationships.
“Outstanding customer service is at the heart of all that we do,” she said. “Our aim is to provide a recruitment service to our clients and candidates that is seamless, efficient and effective.
“As the Recruitment Manager, my role is to lead, motivate and support the teams across both Cairns and Townsville.”
Virginia said she is proud to consistently match candidates with their dream roles.
“We bring many years of local expertise,” she said. “Each consultant is well versed and knowledgeable in their specialist markets, and this is evident not only in taking the initial job brief, which is often face to face, but also in being able to identify and ascertain the actual skill sets required and in determining the office culture and the right fit of personality that will work best with our clients’ current teams.
“We have access to a very wide network of candidates both nationally and internationally and wherever possible we meet our candidates face to face, or via Zoom/Teams.”
Virginia said the secret to the business’s longevity is passion and a genuine love of their roles.
Many of their team have been employed with CBC for more than five, 10 and even 20 years, which speaks volumes about their management team.
Sally is a prominent figure in the Cairns community – she was the President of both the Chamber of Commerce and Cairns Business Women’s Clubs for many years, is a member of a range of professional organisations including a Fellow Member of the Recruitment, Consulting & Staffing Association (RCSA) which is the peak body for the recruitment, staffing and workforce solutions industry across Australia and New Zealand and supports and sponsors a variety of charities and local events.
“Sally and I have been a successful duo for a long time, and this means we are steadfast in offering our team stability, mentoring, guidance, flexibility and most of all fun,” Virginia said.
“This has allowed us to create a healthy and productive office culture, where team building, hard work and combined effort all working toward the same goals as a collective, is our focus. The result is that we provide quality recruitment services and outstanding customer service.
“Of course, we are led from above by the drive, professionalism and expertise of Sally.
“Sally is an incredible mentor, and it goes without saying without her leadership we wouldn’t be what we are today.”
Virginia said her role is extremely rewarding.
“Nothing compares to being able to finding the perfect candidate for employers and match candidates to their dream role,” she said.
“The feeling of achievement, that we have been able to guide, direct and connect our candidates in their careers to a successful outcome is the ultimate feeling for a consultant.
“And in addition, knowing we have successfully partnered with businesses to source new team members, ultimately assisting them and their business to achieve greater success, is just incredible.”
Virgina clearly loves her role, and this year she reached the 20-year milestone.
“I love working in our community, helping businesses and guiding job seekers to achieve their career goals is very rewarding for me personally,” she said.
“A new career can be a life-changing step and to be a part of this is very special. I am proud to work with CBC Staff Selection because we are all about quality, professionalism, integrity and credibility, and this completely aligns with me.
“Our team is outstanding! We work hard, we support each other, we offer flexibility where family comes first and together, we achieve great things!”